Important factors to find good removal company

Reliable moversFinding the right Kent removal company to do either office or house move is sometimes tricky and it may take a very long time but it is indispensable part of move planning. You have to not only call different companies asking for price and range of services, but also to check the reliability of a potential contractor. By using our site you have the opportunity not only to compare the prices of several Kent house removals companies, but also you can be sure that each company has been verified so you are in position to get in touch with reliable and experienced firms only. Companies listed on our website cover entire county, you can get prices for either removals in Canterbury or Tunbridge Wells.  If you still prefer to verify the company personally, you should pay attention to several important factors to assess the reliability of a potential contractor, by doing this you can avoid stress of moving.

Removal company website

Check websiteBasic information about the company can be found on the internet. It is clear that attractive website with easy navigation attracts potential clients, but sometimes the content is more important than webpage look. Interesting articles, answers to customer questions and availability of information on prices, range of services, suggests that the owners of the company are serious about their potential clients. Check company contact details, look for company number or VAT and check how long particular company has been in business, as well as verify that it is licensed mover. Check if they offer type of moving services you require.

Customer reviews

Some of removal companies, especially Kent man and van firms, doesn’t have their own website or have just simple page with basic contact details. In such situation you can still use internet where you will definitely find some reviews from their customers.  Simply try to write company name in Google, Yahoo or any other search engine and you should get some results containing some opinions about their services.

Communication between moving firm and the customer

Call companyWhen you are interested in a particular company, you will certainly want to call and speak with sales representative. The way in which the conversation is carried and its quality can pre-define the company's approach to the customer. If consultant clearly answers all the questions speaking politely and leaving a good impression, it may indicate that the company cares about its customers. However if you run into an arrogant and impatient consultant, enigmatically responding to questions - it can only mean trouble in the future cooperation.
If you send a query using the online form or via  email, professional moving firm should answer to you straight away.  You should also pay attention to the quality of answer received. Long response time together with poor quality of information provided may disqualify potential company.

Company headquarters, fleet of vehicles and employees

When visiting the company you should pay attention to the equipment and organization of the office. Greater confidence will arouse tidy place where employees respect the dress code policies creating a professional image to customers. It is also important that not only the office staff, but also the removal porters should wear the same uniforms.
Professional fleet of vehicles is big advantage when selecting good moving team, so before you sign a contract always ask what type of vehicles are in possession and if possible look around the car park. Pay attention to the condition of the vehicles. Rusty, dirty trucks may indicate that the carrier does not care about their condition. Entrusting your house relocation to removal company you want to be sure that nothing will be damaged during transport and any broken-down truck does not disturb your move.

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